Return & Exchange Policy
We want you to have the best shopping experience with us. Returns and exchanges are accepted under the following conditions:
1. Situations Eligible for Return/Exchange
- Order Issue: If you received the wrong item, size, or quantity.
- Damaged Packaging: If the product arrives damaged or with defective packaging.
- Product Defect: If the item is faulty or not as described.
- Change of Mind: If you decide to order something else, you may return or exchange (within the allowed return period).
2. Conditions
- Items must be returned or exchanged within 3 days of delivery.
- Products must be unused, in original packaging, and in resalable condition (except in cases of damage or defect).
- Customized items, and clearance/sale items, may not be eligible for return.
3. Refunds & Exchanges
- Refunds: Approved refunds will be issued to your original payment method within 7-10 business days.
- Exchanges: You may request an exchange for another product (subject to availability).
To start a return or exchange, please contact our customer support team.